FAQ

Yes.

The World Health Organisation (WHO) has confirmed that there is no known risk in receiving packages or letters during the current pandemic.


Official Information from the WHO:

Twitter-Post

Facebook-Post

Q&A from the WHO-Website (Question near the bottom)

Visa, Mastercard, American Express

PayPal

Apple Pay

Yes. We ship worldwide.

Nothing. Shipping is 100% Free. Worldwide.

We are located in the United States. If you live in the US you don't have to pay any charges.

If you live outside of the US, you may have to pay import charges. These vary widely depending on the country. We do not have any control over these charges. Please contact your local customs office for information specific to your country.

US: 3 - 5 Business Days

Canada: 7 - 12 Business Days

South America: 7 - 12 Business Days

Europe: 7 - 12 Business Days

Australia and Oceania: 7 - 12 Business Days

Asia: 15 - 20 Business Days

Africa: 15 - 20 Business Days


Please understand that small delays are always possible. We are doing our best to deliver fast and efficent.

Yes you can cancel your order, but only if it didn't leave our warehouse yet. This usually takes a couple of hours but can be quicker.

Please send an email as fast as possible to: contact@easeyourneck.com

If your order already left our warehouse you cannot cancel it anymore. But you can return it if you want.